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Wisconsin Attorney General

Last reviewed: June 3, 2026

The Wisconsin Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Wisconsin Deceptive Trade Practices Act (Wis. Stat. § 100.18). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.

Quick Contact

Phone: 1-800-998-0700 (toll-free; also 608-266-1852)
Website: wisdoj.gov
File Complaint Online: Wisconsin Consumer Complaint Form

Note: Wisconsin consumer complaints can also be filed with the Department of Agriculture, Trade and Consumer Protection (DATCP) at 1-800-422-7128.

Contact & Office Address

Wisconsin Department of Justice, Office of Consumer Protection

Address:
P.O. Box 7856
Madison, WI 53707-7856

Consumer phone: 1-800-998-0700 (toll-free; also 608-266-1852)

Website: wisdoj.gov

How to File a Consumer Complaint in Wisconsin

Online (Recommended)

  1. Open the Wisconsin consumer complaint form.
  2. Complete all required fields with accurate, detailed information.
  3. Describe what happened, including dates, dollar amounts, and the business involved.
  4. Upload supporting documents such as receipts, contracts, and correspondence.
  5. Submit the form and save your confirmation or reference number.

By Phone

Call the consumer protection line: 1-800-998-0700 (toll-free; also 608-266-1852)

Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.

By Mail

Mail your written complaint and copies of supporting documents to:

Wisconsin Department of Justice, Office of Consumer Protection
P.O. Box 7856
Madison, WI 53707-7856

Send copies, never your original documents.

💡 Tip: Try to resolve the issue with the business in writing first, and keep a record of every attempt. Attorney General offices give priority to complaints that show a pattern affecting many consumers.

Wisconsin Consumer Protection Priorities

Consumer Fraud Patterns

Investigating multistate scams and fraud.

Deceptive Practices

Stopping misleading business conduct.

Consumer Credit

Protecting borrowers from abusive collection.

Agency Coordination

Working with DATCP on consumer complaints.

Key Wisconsin Consumer Laws

  • Wisconsin Deceptive Trade Practices Act (Wis. Stat. § 100.18): Prohibits false, deceptive, or misleading representations in advertising and sales.
  • Wisconsin Consumer Act (Wis. Stat. chs. 421–427): Governs consumer credit transactions and debt-collection practices.

These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.

What the Wisconsin Attorney General Can Help With

Consumer Fraud

  • Deceptive advertising
  • Scams and fraud
  • Identity theft
  • Unfair business practices

Common Disputes

  • Billing and refund problems
  • Contract violations
  • Warranty issues
  • Debt collection abuse

Specific Industries

  • Auto sales & repair
  • Home improvement contractors
  • Landlord-tenant matters
  • Telemarketing & robocalls

What It Cannot Do

  • Act as your private lawyer
  • Give individual legal advice
  • Guarantee a refund
  • Resolve purely private disputes

Frequently Asked Questions

How do I file a consumer complaint with the Wisconsin Attorney General?

You can file online using the Wisconsin consumer complaint form, by phone at 1-800-998-0700, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.

What is the Wisconsin Attorney General consumer protection phone number?

The consumer protection line is 1-800-998-0700 (toll-free; also 608-266-1852). Lines are generally staffed Monday through Friday during business hours.

What kinds of complaints does the Wisconsin Attorney General handle?

The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Wisconsin Deceptive Trade Practices Act (Wis. Stat. § 100.18). Current priorities include consumer fraud patterns, deceptive practices, and consumer credit.

Will the Attorney General act as my personal lawyer?

No. The Wisconsin Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.

Additional Resources

Related Information

Filing Guide

General complaint filing instructions

Complete guide →

Your Consumer Rights

Know your legal protections

Learn your rights →

Common Scams

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Scam library →