Washington Attorney General
Last reviewed: June 3, 2026
The Washington Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Washington Consumer Protection Act (RCW ch. 19.86). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-800-551-4636 (toll-free in Washington; also 206-464-6684)
Website: atg.wa.gov
File Complaint Online: Washington Consumer Complaint Form
Contact & Office Address
Washington State Office of the Attorney General
Address:
800 5th Avenue, Suite 2000
Seattle, WA 98104-3188
Consumer phone: 1-800-551-4636 (toll-free in Washington; also 206-464-6684)
Website: atg.wa.gov
How to File a Consumer Complaint in Washington
Online (Recommended)
- Open the Washington consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-800-551-4636 (toll-free in Washington; also 206-464-6684)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Washington State Office of the Attorney General
800 5th Avenue, Suite 2000
Seattle, WA 98104-3188
Send copies, never your original documents.
Washington Consumer Protection Priorities
Antitrust
Challenging anticompetitive mergers and conduct.
Complaint Mediation
Resolving consumer-business disputes.
Deceptive Practices
Stopping misleading business conduct.
Consumer Education
Running the Consumer Resource Center.
Key Washington Consumer Laws
- Washington Consumer Protection Act (RCW ch. 19.86): Bars unfair or deceptive acts in trade or commerce and allows recovery of treble damages, costs, and attorney fees.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Washington Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Washington Attorney General?
You can file online using the Washington consumer complaint form, by phone at 1-800-551-4636, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Washington Attorney General consumer protection phone number?
The consumer protection line is 1-800-551-4636 (toll-free in Washington; also 206-464-6684). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Washington Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Washington Consumer Protection Act (RCW ch. 19.86). Current priorities include antitrust, complaint mediation, and deceptive practices.
Will the Attorney General act as my personal lawyer?
No. The Washington Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.