Vermont Attorney General
Last reviewed: June 3, 2026
The Vermont Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Vermont Consumer Protection Act (9 V.S.A. ch. 63). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-800-649-2424 (toll-free Consumer Assistance Program)
Website: ago.vermont.gov
File Complaint Online: Vermont Consumer Complaint Form
Contact & Office Address
Office of the Vermont Attorney General, Consumer Assistance Program
Address:
109 State Street
Montpelier, VT 05609-1001
Consumer phone: 1-800-649-2424 (toll-free Consumer Assistance Program)
Website: ago.vermont.gov
How to File a Consumer Complaint in Vermont
Online (Recommended)
- Open the Vermont consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-800-649-2424 (toll-free Consumer Assistance Program)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of the Vermont Attorney General, Consumer Assistance Program
109 State Street
Montpelier, VT 05609-1001
Send copies, never your original documents.
Vermont Consumer Protection Priorities
Complaint Mediation
Resolving thousands of consumer disputes each year.
Consumer Education
Publishing top-complaint data and scam warnings.
Scam Prevention
Alerting the public to current scams.
Business Guidance
Helping businesses comply with consumer law.
Key Vermont Consumer Laws
- Vermont Consumer Protection Act (9 V.S.A. ch. 63): Declares unfair and deceptive acts unlawful, allows treble damages, and includes rules on automatic renewals and price gouging.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Vermont Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Vermont Attorney General?
You can file online using the Vermont consumer complaint form, by phone at 1-800-649-2424, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Vermont Attorney General consumer protection phone number?
The consumer protection line is 1-800-649-2424 (toll-free Consumer Assistance Program). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Vermont Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Vermont Consumer Protection Act (9 V.S.A. ch. 63). Current priorities include complaint mediation, consumer education, and scam prevention.
Will the Attorney General act as my personal lawyer?
No. The Vermont Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.