Oregon Attorney General
Last reviewed: June 3, 2026
The Oregon Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Oregon Unlawful Trade Practices Act (ORS 646.605 et seq.). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-877-877-9392 (toll-free; also 503-378-4400)
Website: doj.state.or.us
File Complaint Online: Oregon Consumer Complaint Form
Contact & Office Address
Oregon Department of Justice
Address:
1162 Court Street NE
Salem, OR 97301-4096
Consumer phone: 1-877-877-9392 (toll-free; also 503-378-4400)
Website: doj.state.or.us
How to File a Consumer Complaint in Oregon
Online (Recommended)
- Open the Oregon consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-877-877-9392 (toll-free; also 503-378-4400)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Oregon Department of Justice
1162 Court Street NE
Salem, OR 97301-4096
Send copies, never your original documents.
Oregon Consumer Protection Priorities
Data Privacy
Enforcing the Oregon Consumer Privacy Act.
Scams & Predatory Practices
Pursuing fraud and unfair conduct.
Data Breaches
Holding companies accountable for breaches.
Deceptive Advertising
Enforcing truthful advertising.
Key Oregon Consumer Laws
- Oregon Unlawful Trade Practices Act (ORS 646.605 et seq.): Prohibits deceptive and unfair business practices.
- Oregon Consumer Privacy Act: Effective 2024, it gives residents rights over their personal data, enforced by the Attorney General.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Oregon Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Oregon Attorney General?
You can file online using the Oregon consumer complaint form, by phone at 1-877-877-9392, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Oregon Attorney General consumer protection phone number?
The consumer protection line is 1-877-877-9392 (toll-free; also 503-378-4400). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Oregon Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Oregon Unlawful Trade Practices Act (ORS 646.605 et seq.). Current priorities include data privacy, scams & predatory practices, and data breaches.
Will the Attorney General act as my personal lawyer?
No. The Oregon Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.