New Mexico Attorney General
Last reviewed: June 3, 2026
The New Mexico Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the New Mexico Unfair Practices Act (NMSA 57-12-1 et seq.). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 505-490-4060 (Consumer & Environmental Protection Division)
Website: nmdoj.gov
File Complaint Online: New Mexico Consumer Complaint Form
Contact & Office Address
New Mexico Department of Justice
Address:
P.O. Drawer 1508
Santa Fe, NM 87504-1508
Consumer phone: 505-490-4060 (Consumer & Environmental Protection Division)
Website: nmdoj.gov
How to File a Consumer Complaint in New Mexico
Online (Recommended)
- Open the New Mexico consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 505-490-4060 (Consumer & Environmental Protection Division)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
New Mexico Department of Justice
P.O. Drawer 1508
Santa Fe, NM 87504-1508
Send copies, never your original documents.
New Mexico Consumer Protection Priorities
Online Marketplace Protection
Addressing e-commerce and online seller fraud.
Robocall Enforcement
Cracking down on illegal calls.
Disaster Scams
Protecting residents after natural disasters.
Higher-Education Oversight
Guarding against deceptive school practices.
Key New Mexico Consumer Laws
- New Mexico Unfair Practices Act (NMSA 57-12-1 et seq.): Prohibits unfair, deceptive, and unconscionable trade practices and allows treble damages.
- Price-gouging provisions: Bar excessive pricing of essentials during declared emergencies.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the New Mexico Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the New Mexico Attorney General?
You can file online using the New Mexico consumer complaint form, by phone at 505-490-4060, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the New Mexico Attorney General consumer protection phone number?
The consumer protection line is 505-490-4060 (Consumer & Environmental Protection Division). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the New Mexico Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the New Mexico Unfair Practices Act (NMSA 57-12-1 et seq.). Current priorities include online marketplace protection, robocall enforcement, and disaster scams.
Will the Attorney General act as my personal lawyer?
No. The New Mexico Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.