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New Jersey Attorney General

Last reviewed: June 3, 2026

The New Jersey Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.

Quick Contact

Phone: 1-800-242-5846 (toll-free in New Jersey; also 973-504-6200)
Website: njoag.gov
File Complaint Online: New Jersey Consumer Complaint Form

Note: Most New Jersey consumer complaints are handled by the Division of Consumer Affairs, part of the Attorney General's office.

Contact & Office Address

New Jersey Division of Consumer Affairs

Address:
P.O. Box 45025
Newark, NJ 07101

Consumer phone: 1-800-242-5846 (toll-free in New Jersey; also 973-504-6200)

Website: njoag.gov

How to File a Consumer Complaint in New Jersey

Online (Recommended)

  1. Open the New Jersey consumer complaint form.
  2. Complete all required fields with accurate, detailed information.
  3. Describe what happened, including dates, dollar amounts, and the business involved.
  4. Upload supporting documents such as receipts, contracts, and correspondence.
  5. Submit the form and save your confirmation or reference number.

By Phone

Call the consumer protection line: 1-800-242-5846 (toll-free in New Jersey; also 973-504-6200)

Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.

By Mail

Mail your written complaint and copies of supporting documents to:

New Jersey Division of Consumer Affairs
P.O. Box 45025
Newark, NJ 07101

Send copies, never your original documents.

💡 Tip: Try to resolve the issue with the business in writing first, and keep a record of every attempt. Attorney General offices give priority to complaints that show a pattern affecting many consumers.

New Jersey Consumer Protection Priorities

Deceptive Practices

Stopping misleading business conduct and scams.

Data Privacy

Protecting residents' personal data.

Predatory Lending & Debt

Pursuing abusive lending and collection.

Price Gouging

Enforcing emergency-pricing limits.

Key New Jersey Consumer Laws

  • New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.): One of the broadest U.S. consumer-protection statutes, allowing treble damages for deceptive or unconscionable practices.
  • Truth-in-Consumer Contract, Warranty and Notice Act (TCCWNA): Bars consumer contracts and notices that violate established consumer rights.

These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.

What the New Jersey Attorney General Can Help With

Consumer Fraud

  • Deceptive advertising
  • Scams and fraud
  • Identity theft
  • Unfair business practices

Common Disputes

  • Billing and refund problems
  • Contract violations
  • Warranty issues
  • Debt collection abuse

Specific Industries

  • Auto sales & repair
  • Home improvement contractors
  • Landlord-tenant matters
  • Telemarketing & robocalls

What It Cannot Do

  • Act as your private lawyer
  • Give individual legal advice
  • Guarantee a refund
  • Resolve purely private disputes

Frequently Asked Questions

How do I file a consumer complaint with the New Jersey Attorney General?

You can file online using the New Jersey consumer complaint form, by phone at 1-800-242-5846, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.

What is the New Jersey Attorney General consumer protection phone number?

The consumer protection line is 1-800-242-5846 (toll-free in New Jersey; also 973-504-6200). Lines are generally staffed Monday through Friday during business hours.

What kinds of complaints does the New Jersey Attorney General handle?

The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.). Current priorities include deceptive practices, data privacy, and predatory lending & debt.

Will the Attorney General act as my personal lawyer?

No. The New Jersey Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.

Additional Resources

Related Information

Filing Guide

General complaint filing instructions

Complete guide →

Your Consumer Rights

Know your legal protections

Learn your rights →

Common Scams

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Scam library →