Montana Attorney General
Last reviewed: June 3, 2026
The Montana Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Montana Unfair Trade Practices and Consumer Protection Act (§§ 30-14-101 et seq.). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 406-444-4500 (Office of Consumer Protection)
Website: dojmt.gov
File Complaint Online: Montana Consumer Complaint Form
Contact & Office Address
Office of Consumer Protection, Montana Department of Justice
Address:
P.O. Box 200151
Helena, MT 59620-0151
Consumer phone: 406-444-4500 (Office of Consumer Protection)
Website: dojmt.gov
How to File a Consumer Complaint in Montana
Online (Recommended)
- Open the Montana consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 406-444-4500 (Office of Consumer Protection)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of Consumer Protection, Montana Department of Justice
P.O. Box 200151
Helena, MT 59620-0151
Send copies, never your original documents.
Montana Consumer Protection Priorities
Scam Prevention
Handling scam reports and warning the public.
Retail & Business Complaints
Resolving disputes with businesses.
Imposter Scams
Pursuing imposter and work-from-home fraud.
Consumer Education
Helping residents recognize fraud.
Key Montana Consumer Laws
- Montana Unfair Trade Practices and Consumer Protection Act (§§ 30-14-101 et seq.): Declares unfair methods of competition and unfair or deceptive acts in trade or commerce unlawful.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Montana Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Montana Attorney General?
You can file online using the Montana consumer complaint form, by phone at 406-444-4500, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Montana Attorney General consumer protection phone number?
The consumer protection line is 406-444-4500 (Office of Consumer Protection). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Montana Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Montana Unfair Trade Practices and Consumer Protection Act (§§ 30-14-101 et seq.). Current priorities include scam prevention, retail & business complaints, and imposter scams.
Will the Attorney General act as my personal lawyer?
No. The Montana Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.