Missouri Attorney General
Last reviewed: June 3, 2026
The Missouri Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Missouri Merchandising Practices Act (Chapter 407). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-800-392-8222 (toll-free Consumer Protection Hotline)
Website: ago.mo.gov
File Complaint Online: Missouri Consumer Complaint Form
Contact & Office Address
Missouri Attorney General's Office, Consumer Protection Unit
Address:
P.O. Box 899
Jefferson City, MO 65102
Consumer phone: 1-800-392-8222 (toll-free Consumer Protection Hotline)
Website: ago.mo.gov
How to File a Consumer Complaint in Missouri
Online (Recommended)
- Open the Missouri consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-800-392-8222 (toll-free Consumer Protection Hotline)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Missouri Attorney General's Office, Consumer Protection Unit
P.O. Box 899
Jefferson City, MO 65102
Send copies, never your original documents.
Missouri Consumer Protection Priorities
Consumer Fraud
Investigating fraud and scams.
No-Call Enforcement
Stopping illegal telemarketing.
Identity Theft
Helping victims and pursuing offenders.
Deceptive Practices
Stopping misleading business conduct.
Key Missouri Consumer Laws
- Missouri Merchandising Practices Act (Chapter 407): One of the broadest state consumer laws, it bars deception, fraud, and unfair practices in the sale or advertisement of merchandise.
- Missouri No-Call List: Lets residents block telemarketing calls.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Missouri Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Missouri Attorney General?
You can file online using the Missouri consumer complaint form, by phone at 1-800-392-8222, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Missouri Attorney General consumer protection phone number?
The consumer protection line is 1-800-392-8222 (toll-free Consumer Protection Hotline). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Missouri Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Missouri Merchandising Practices Act (Chapter 407). Current priorities include consumer fraud, no-call enforcement, and identity theft.
Will the Attorney General act as my personal lawyer?
No. The Missouri Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.