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Mississippi Attorney General

Last reviewed: June 3, 2026

The Mississippi Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Mississippi Consumer Protection Act (Miss. Code §§ 75-24-1 et seq.). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.

Quick Contact

Phone: 601-359-3680 (Consumer Protection Division)
Website: ago.state.ms.us
File Complaint Online: Mississippi Consumer Complaint Form

Contact & Office Address

Office of the Attorney General, Consumer Protection Division

Address:
P.O. Box 220
Jackson, MS 39205

Consumer phone: 601-359-3680 (Consumer Protection Division)

Website: ago.state.ms.us

How to File a Consumer Complaint in Mississippi

Online (Recommended)

  1. Open the Mississippi consumer complaint form.
  2. Complete all required fields with accurate, detailed information.
  3. Describe what happened, including dates, dollar amounts, and the business involved.
  4. Upload supporting documents such as receipts, contracts, and correspondence.
  5. Submit the form and save your confirmation or reference number.

By Phone

Call the consumer protection line: 601-359-3680 (Consumer Protection Division)

Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.

By Mail

Mail your written complaint and copies of supporting documents to:

Office of the Attorney General, Consumer Protection Division
P.O. Box 220
Jackson, MS 39205

Send copies, never your original documents.

💡 Tip: Try to resolve the issue with the business in writing first, and keep a record of every attempt. Attorney General offices give priority to complaints that show a pattern affecting many consumers.

Mississippi Consumer Protection Priorities

Scam & Robocall Prevention

Warning the public and pursuing illegal callers.

Deceptive Trade Practices

Stopping misleading business conduct.

Price Gouging

Enforcing emergency-pricing limits after disasters.

Elder Fraud

Protecting older residents from financial exploitation.

Key Mississippi Consumer Laws

  • Mississippi Consumer Protection Act (Miss. Code §§ 75-24-1 et seq.): Prohibits unfair methods of competition and unfair or deceptive trade practices, with penalties for knowing violations.

These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.

What the Mississippi Attorney General Can Help With

Consumer Fraud

  • Deceptive advertising
  • Scams and fraud
  • Identity theft
  • Unfair business practices

Common Disputes

  • Billing and refund problems
  • Contract violations
  • Warranty issues
  • Debt collection abuse

Specific Industries

  • Auto sales & repair
  • Home improvement contractors
  • Landlord-tenant matters
  • Telemarketing & robocalls

What It Cannot Do

  • Act as your private lawyer
  • Give individual legal advice
  • Guarantee a refund
  • Resolve purely private disputes

Frequently Asked Questions

How do I file a consumer complaint with the Mississippi Attorney General?

You can file online using the Mississippi consumer complaint form, by phone at 601-359-3680, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.

What is the Mississippi Attorney General consumer protection phone number?

The consumer protection line is 601-359-3680 (Consumer Protection Division). Lines are generally staffed Monday through Friday during business hours.

What kinds of complaints does the Mississippi Attorney General handle?

The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Mississippi Consumer Protection Act (Miss. Code §§ 75-24-1 et seq.). Current priorities include scam & robocall prevention, deceptive trade practices, and price gouging.

Will the Attorney General act as my personal lawyer?

No. The Mississippi Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.

Additional Resources

Related Information

Filing Guide

General complaint filing instructions

Complete guide →

Your Consumer Rights

Know your legal protections

Learn your rights →

Common Scams

Identify and avoid fraud

Scam library →