Maine Attorney General
Last reviewed: June 3, 2026
The Maine Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Maine Unfair Trade Practices Act (5 M.R.S. ch. 10). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-800-436-2131 (toll-free in Maine; also 207-626-8849)
Website: maine.gov/ag
File Complaint Online: Maine Consumer Complaint Form
Contact & Office Address
Office of the Maine Attorney General
Address:
6 State House Station
Augusta, ME 04333-0006
Consumer phone: 1-800-436-2131 (toll-free in Maine; also 207-626-8849)
Website: maine.gov/ag
How to File a Consumer Complaint in Maine
Online (Recommended)
- Open the Maine consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-800-436-2131 (toll-free in Maine; also 207-626-8849)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of the Maine Attorney General
6 State House Station
Augusta, ME 04333-0006
Send copies, never your original documents.
Maine Consumer Protection Priorities
Consumer Mediation
Resolving disputes between consumers and businesses.
Deceptive Trade Practices
Stopping misleading business conduct.
Data Privacy
Protecting residents' personal information.
Protecting Vulnerable Consumers
Shielding older and at-risk residents from scams.
Key Maine Consumer Laws
- Maine Unfair Trade Practices Act (5 M.R.S. ch. 10): Prohibits unfair and deceptive acts and practices in commerce.
- Consumer Solicitation Sales Act: Provides cancellation rights for door-to-door and solicited sales.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Maine Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Maine Attorney General?
You can file online using the Maine consumer complaint form, by phone at 1-800-436-2131, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Maine Attorney General consumer protection phone number?
The consumer protection line is 1-800-436-2131 (toll-free in Maine; also 207-626-8849). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Maine Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Maine Unfair Trade Practices Act (5 M.R.S. ch. 10). Current priorities include consumer mediation, deceptive trade practices, and data privacy.
Will the Attorney General act as my personal lawyer?
No. The Maine Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.