Iowa Attorney General
Last reviewed: June 3, 2026
The Iowa Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Iowa Consumer Fraud Act. This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-888-777-4590 (toll-free; Des Moines 515-281-5926)
Website: iowaattorneygeneral.gov
File Complaint Online: Iowa Consumer Complaint Form
Contact & Office Address
Office of the Attorney General of Iowa, Consumer Protection Division
Address:
Hoover State Office Building, 1305 E. Walnut Street
Des Moines, IA 50319-0106
Consumer phone: 1-888-777-4590 (toll-free; Des Moines 515-281-5926)
Website: iowaattorneygeneral.gov
How to File a Consumer Complaint in Iowa
Online (Recommended)
- Open the Iowa consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-888-777-4590 (toll-free; Des Moines 515-281-5926)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of the Attorney General of Iowa, Consumer Protection Division
Hoover State Office Building, 1305 E. Walnut Street
Des Moines, IA 50319-0106
Send copies, never your original documents.
Iowa Consumer Protection Priorities
Protecting Children Online
Pursuing platforms that harm young users.
Imposter & Identity Scams
Warning about and pursuing imposter fraud.
Auto Sales & Repair
Addressing used-car and repair complaints, a top category.
Data Privacy
Protecting residents' personal information.
Key Iowa Consumer Laws
- Iowa Consumer Fraud Act: Prohibits deception, fraud, and misrepresentation in connection with the sale of merchandise.
- Door-to-Door and Used-Car protections: Provide cancellation rights and safeguards in common consumer transactions.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Iowa Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Iowa Attorney General?
You can file online using the Iowa consumer complaint form, by phone at 1-888-777-4590, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Iowa Attorney General consumer protection phone number?
The consumer protection line is 1-888-777-4590 (toll-free; Des Moines 515-281-5926). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Iowa Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Iowa Consumer Fraud Act. Current priorities include protecting children online, imposter & identity scams, and auto sales & repair.
Will the Attorney General act as my personal lawyer?
No. The Iowa Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.