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Indiana Attorney General

Last reviewed: June 3, 2026

The Indiana Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Indiana Deceptive Consumer Sales Act. This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.

Quick Contact

Phone: 1-800-382-5516 (toll-free in Indiana; also 317-232-6330)
Website: in.gov/attorneygeneral
File Complaint Online: Indiana Consumer Complaint Form

Contact & Office Address

Office of the Indiana Attorney General, Consumer Protection Division

Address:
302 W. Washington Street, 5th Floor
Indianapolis, IN 46204

Consumer phone: 1-800-382-5516 (toll-free in Indiana; also 317-232-6330)

Website: in.gov/attorneygeneral

How to File a Consumer Complaint in Indiana

Online (Recommended)

  1. Open the Indiana consumer complaint form.
  2. Complete all required fields with accurate, detailed information.
  3. Describe what happened, including dates, dollar amounts, and the business involved.
  4. Upload supporting documents such as receipts, contracts, and correspondence.
  5. Submit the form and save your confirmation or reference number.

By Phone

Call the consumer protection line: 1-800-382-5516 (toll-free in Indiana; also 317-232-6330)

Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.

By Mail

Mail your written complaint and copies of supporting documents to:

Office of the Indiana Attorney General, Consumer Protection Division
302 W. Washington Street, 5th Floor
Indianapolis, IN 46204

Send copies, never your original documents.

💡 Tip: Try to resolve the issue with the business in writing first, and keep a record of every attempt. Attorney General offices give priority to complaints that show a pattern affecting many consumers.

Indiana Consumer Protection Priorities

Robocall Enforcement

Cracking down on illegal telemarketing and robocalls.

Data Privacy & Breaches

Investigating companies that fail to protect personal data.

Identity Theft

Helping victims recover and pursuing identity thieves.

Mortgage & Financial Fraud

Addressing deceptive lending and financial scams.

Key Indiana Consumer Laws

  • Indiana Deceptive Consumer Sales Act: Prohibits deceptive and unfair acts in consumer sales transactions.
  • Indiana Telephone Privacy / Do Not Call provisions: Regulate telemarketing calls and robocalls to Indiana residents.

These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.

What the Indiana Attorney General Can Help With

Consumer Fraud

  • Deceptive advertising
  • Scams and fraud
  • Identity theft
  • Unfair business practices

Common Disputes

  • Billing and refund problems
  • Contract violations
  • Warranty issues
  • Debt collection abuse

Specific Industries

  • Auto sales & repair
  • Home improvement contractors
  • Landlord-tenant matters
  • Telemarketing & robocalls

What It Cannot Do

  • Act as your private lawyer
  • Give individual legal advice
  • Guarantee a refund
  • Resolve purely private disputes

Frequently Asked Questions

How do I file a consumer complaint with the Indiana Attorney General?

You can file online using the Indiana consumer complaint form, by phone at 1-800-382-5516, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.

What is the Indiana Attorney General consumer protection phone number?

The consumer protection line is 1-800-382-5516 (toll-free in Indiana; also 317-232-6330). Lines are generally staffed Monday through Friday during business hours.

What kinds of complaints does the Indiana Attorney General handle?

The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Indiana Deceptive Consumer Sales Act. Current priorities include robocall enforcement, data privacy & breaches, and identity theft.

Will the Attorney General act as my personal lawyer?

No. The Indiana Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.

Additional Resources

Related Information

Filing Guide

General complaint filing instructions

Complete guide →

Your Consumer Rights

Know your legal protections

Learn your rights →

Common Scams

Identify and avoid fraud

Scam library →