Connecticut Attorney General
Last reviewed: June 3, 2026
The Connecticut Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Connecticut Unfair Trade Practices Act (CUTPA). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 860-808-5420 (Consumer Assistance Unit)
Website: portal.ct.gov/ag
File Complaint Online: Connecticut Consumer Complaint Form
Contact & Office Address
Office of the Attorney General
Address:
165 Capitol Avenue
Hartford, CT 06106
Consumer phone: 860-808-5420 (Consumer Assistance Unit)
Website: portal.ct.gov/ag
How to File a Consumer Complaint in Connecticut
Online (Recommended)
- Open the Connecticut consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 860-808-5420 (Consumer Assistance Unit)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of the Attorney General
165 Capitol Avenue
Hartford, CT 06106
Send copies, never your original documents.
Connecticut Consumer Protection Priorities
Unfair Trade Practices
Enforcing CUTPA against deceptive businesses.
Data Privacy
Protecting residents' personal data.
Consumer Mediation
Helping resolve consumer-business disputes.
Mortgage & Foreclosure Help
Assisting homeowners facing foreclosure.
Key Connecticut Consumer Laws
- Connecticut Unfair Trade Practices Act (CUTPA): Prohibits unfair methods of competition and unfair or deceptive acts in trade or commerce.
- Connecticut Data Privacy Act (CTDPA): Gives residents rights over their personal data and is actively enforced by the Attorney General.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Connecticut Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Connecticut Attorney General?
You can file online using the Connecticut consumer complaint form, by phone at 860-808-5420, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Connecticut Attorney General consumer protection phone number?
The consumer protection line is 860-808-5420 (Consumer Assistance Unit). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Connecticut Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Connecticut Unfair Trade Practices Act (CUTPA). Current priorities include unfair trade practices, data privacy, and consumer mediation.
Will the Attorney General act as my personal lawyer?
No. The Connecticut Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.