Arkansas Attorney General
Last reviewed: June 3, 2026
The Arkansas Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Arkansas Deceptive Trade Practices Act (ADTPA). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-800-482-8982 (toll-free in Arkansas; also 501-682-2007)
Website: arkansasag.gov
File Complaint Online: Arkansas Consumer Complaint Form
Contact & Office Address
Office of the Attorney General
Address:
323 Center Street, Suite 200
Little Rock, AR 72201
Consumer phone: 1-800-482-8982 (toll-free in Arkansas; also 501-682-2007)
Website: arkansasag.gov
How to File a Consumer Complaint in Arkansas
Online (Recommended)
- Open the Arkansas consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-800-482-8982 (toll-free in Arkansas; also 501-682-2007)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of the Attorney General
323 Center Street, Suite 200
Little Rock, AR 72201
Send copies, never your original documents.
Arkansas Consumer Protection Priorities
Deceptive Trade Practices
Pursuing businesses that mislead or take advantage of consumers.
Consumer Mediation
Helping consumers and businesses resolve disputes.
Home & Contractor Fraud
Addressing home-improvement and repair fraud.
Scam Prevention
Educating the public about current scams.
Key Arkansas Consumer Laws
- Arkansas Deceptive Trade Practices Act (ADTPA): Prohibits deceptive and unconscionable trade practices and is the basis for the office's consumer litigation.
- Home Solicitation Sales Act: Gives consumers a right to cancel certain door-to-door and home sales within a cooling-off period.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Arkansas Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Arkansas Attorney General?
You can file online using the Arkansas consumer complaint form, by phone at 1-800-482-8982, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Arkansas Attorney General consumer protection phone number?
The consumer protection line is 1-800-482-8982 (toll-free in Arkansas; also 501-682-2007). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Arkansas Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Arkansas Deceptive Trade Practices Act (ADTPA). Current priorities include deceptive trade practices, consumer mediation, and home & contractor fraud.
Will the Attorney General act as my personal lawyer?
No. The Arkansas Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.