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Arizona Attorney General

Last reviewed: June 3, 2026

The Arizona Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Arizona Consumer Fraud Act (A.R.S. § 44-1521 et seq.). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.

Quick Contact

Phone: 1-800-352-8431 (toll-free in Arizona; Phoenix 602-542-5763)
Website: azag.gov
File Complaint Online: Arizona Consumer Complaint Form

Contact & Office Address

Office of the Attorney General, Consumer Information and Complaints

Address:
2005 N. Central Avenue
Phoenix, AZ 85004

Consumer phone: 1-800-352-8431 (toll-free in Arizona; Phoenix 602-542-5763)

Website: azag.gov

How to File a Consumer Complaint in Arizona

Online (Recommended)

  1. Open the Arizona consumer complaint form.
  2. Complete all required fields with accurate, detailed information.
  3. Describe what happened, including dates, dollar amounts, and the business involved.
  4. Upload supporting documents such as receipts, contracts, and correspondence.
  5. Submit the form and save your confirmation or reference number.

By Phone

Call the consumer protection line: 1-800-352-8431 (toll-free in Arizona; Phoenix 602-542-5763)

Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.

By Mail

Mail your written complaint and copies of supporting documents to:

Office of the Attorney General, Consumer Information and Complaints
2005 N. Central Avenue
Phoenix, AZ 85004

Send copies, never your original documents.

💡 Tip: Try to resolve the issue with the business in writing first, and keep a record of every attempt. Attorney General offices give priority to complaints that show a pattern affecting many consumers.

Arizona Consumer Protection Priorities

Scams Targeting Seniors

Protecting vulnerable and elderly residents from fraud.

Deceptive Advertising

Enforcing truthful advertising and sales practices.

Consumer Mediation

Helping resolve disputes between consumers and businesses.

Multistate Enforcement

Joining national consumer-protection actions.

Key Arizona Consumer Laws

  • Arizona Consumer Fraud Act (A.R.S. § 44-1521 et seq.): Prohibits deceptive and unfair practices in connection with the sale or advertisement of merchandise.
  • Arizona Lemon Law: Protects buyers of new motor vehicles that have substantial defects the manufacturer cannot repair.

These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.

What the Arizona Attorney General Can Help With

Consumer Fraud

  • Deceptive advertising
  • Scams and fraud
  • Identity theft
  • Unfair business practices

Common Disputes

  • Billing and refund problems
  • Contract violations
  • Warranty issues
  • Debt collection abuse

Specific Industries

  • Auto sales & repair
  • Home improvement contractors
  • Landlord-tenant matters
  • Telemarketing & robocalls

What It Cannot Do

  • Act as your private lawyer
  • Give individual legal advice
  • Guarantee a refund
  • Resolve purely private disputes

Frequently Asked Questions

How do I file a consumer complaint with the Arizona Attorney General?

You can file online using the Arizona consumer complaint form, by phone at 1-800-352-8431, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.

What is the Arizona Attorney General consumer protection phone number?

The consumer protection line is 1-800-352-8431 (toll-free in Arizona; Phoenix 602-542-5763). Lines are generally staffed Monday through Friday during business hours.

What kinds of complaints does the Arizona Attorney General handle?

The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Arizona Consumer Fraud Act (A.R.S. § 44-1521 et seq.). Current priorities include scams targeting seniors, deceptive advertising, and consumer mediation.

Will the Attorney General act as my personal lawyer?

No. The Arizona Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.

Additional Resources

Related Information

Filing Guide

General complaint filing instructions

Complete guide →

Your Consumer Rights

Know your legal protections

Learn your rights →

Common Scams

Identify and avoid fraud

Scam library →