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Alaska Attorney General

Last reviewed: June 3, 2026

The Alaska Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Alaska Unfair Trade Practices and Consumer Protection Act (AS 45.50.471). This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.

Quick Contact

Phone: 1-888-576-2529 (toll-free; also 907-269-5200)
Website: law.alaska.gov
File Complaint Online: Alaska Consumer Complaint Form

Contact & Office Address

Consumer Protection Unit, Alaska Department of Law

Address:
1031 West 4th Avenue, Suite 200
Anchorage, AK 99501-1994

Consumer phone: 1-888-576-2529 (toll-free; also 907-269-5200)

Website: law.alaska.gov

How to File a Consumer Complaint in Alaska

Online (Recommended)

  1. Open the Alaska consumer complaint form.
  2. Complete all required fields with accurate, detailed information.
  3. Describe what happened, including dates, dollar amounts, and the business involved.
  4. Upload supporting documents such as receipts, contracts, and correspondence.
  5. Submit the form and save your confirmation or reference number.

By Phone

Call the consumer protection line: 1-888-576-2529 (toll-free; also 907-269-5200)

Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.

By Mail

Mail your written complaint and copies of supporting documents to:

Consumer Protection Unit, Alaska Department of Law
1031 West 4th Avenue, Suite 200
Anchorage, AK 99501-1994

Send copies, never your original documents.

💡 Tip: Try to resolve the issue with the business in writing first, and keep a record of every attempt. Attorney General offices give priority to complaints that show a pattern affecting many consumers.

Alaska Consumer Protection Priorities

Deceptive Practices

Stopping unfair and deceptive acts in the sale of goods and services.

Auto Sales

Addressing complaints about vehicle sales and financing.

Scams & Imposter Fraud

Warning the public about scams and pursuing fraudulent operators.

Antitrust

Protecting competitive markets that affect Alaska consumers.

Key Alaska Consumer Laws

  • Alaska Unfair Trade Practices and Consumer Protection Act (AS 45.50.471): Prohibits unfair methods of competition and unfair or deceptive acts and practices in the conduct of trade or commerce.

These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.

What the Alaska Attorney General Can Help With

Consumer Fraud

  • Deceptive advertising
  • Scams and fraud
  • Identity theft
  • Unfair business practices

Common Disputes

  • Billing and refund problems
  • Contract violations
  • Warranty issues
  • Debt collection abuse

Specific Industries

  • Auto sales & repair
  • Home improvement contractors
  • Landlord-tenant matters
  • Telemarketing & robocalls

What It Cannot Do

  • Act as your private lawyer
  • Give individual legal advice
  • Guarantee a refund
  • Resolve purely private disputes

Frequently Asked Questions

How do I file a consumer complaint with the Alaska Attorney General?

You can file online using the Alaska consumer complaint form, by phone at 1-888-576-2529, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.

What is the Alaska Attorney General consumer protection phone number?

The consumer protection line is 1-888-576-2529 (toll-free; also 907-269-5200). Lines are generally staffed Monday through Friday during business hours.

What kinds of complaints does the Alaska Attorney General handle?

The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Alaska Unfair Trade Practices and Consumer Protection Act (AS 45.50.471). Current priorities include deceptive practices, auto sales, and scams & imposter fraud.

Will the Attorney General act as my personal lawyer?

No. The Alaska Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.

Additional Resources

Related Information

Filing Guide

General complaint filing instructions

Complete guide →

Your Consumer Rights

Know your legal protections

Learn your rights →

Common Scams

Identify and avoid fraud

Scam library →