Alabama Attorney General
Last reviewed: June 3, 2026
The Alabama Attorney General's office protects consumers from fraud, scams, and unfair business practices, primarily under the Alabama Deceptive Trade Practices Act. This page explains how to contact the office, how to file a consumer complaint, and what the Attorney General can and cannot help with.
Quick Contact
Phone: 1-800-392-5658 (toll-free in Alabama; also 334-242-7335)
Website: alabamaag.gov
File Complaint Online: Alabama Consumer Complaint Form
Contact & Office Address
Office of the Attorney General, Consumer Protection
Address:
501 Washington Avenue
Montgomery, AL 36104
Consumer phone: 1-800-392-5658 (toll-free in Alabama; also 334-242-7335)
Website: alabamaag.gov
How to File a Consumer Complaint in Alabama
Online (Recommended)
- Open the Alabama consumer complaint form.
- Complete all required fields with accurate, detailed information.
- Describe what happened, including dates, dollar amounts, and the business involved.
- Upload supporting documents such as receipts, contracts, and correspondence.
- Submit the form and save your confirmation or reference number.
By Phone
Call the consumer protection line: 1-800-392-5658 (toll-free in Alabama; also 334-242-7335)
Staff can help you start a complaint, answer questions about your rights, and check on the status of an existing complaint.
By Mail
Mail your written complaint and copies of supporting documents to:
Office of the Attorney General, Consumer Protection
501 Washington Avenue
Montgomery, AL 36104
Send copies, never your original documents.
Alabama Consumer Protection Priorities
Deceptive Trade Practices
Investigating and stopping unfair or deceptive business practices that harm Alabama consumers.
Data Breach & Privacy
Holding companies accountable for failing to protect personal information.
Elder Fraud
Protecting older Alabamians from scams, financial exploitation, and abuse.
Multistate Enforcement
Joining other states in large consumer-protection actions against national companies.
Key Alabama Consumer Laws
- Alabama Deceptive Trade Practices Act: Prohibits unfair and deceptive acts and practices in trade or commerce and is the office's core consumer-fraud enforcement statute.
- Alabama Data Breach Notification Act: Requires businesses to notify affected residents when their sensitive personal information is exposed in a data breach.
These state laws work alongside federal protections such as the Fair Debt Collection Practices Act and the FTC Act. Learn more about your consumer rights.
What the Alabama Attorney General Can Help With
Consumer Fraud
- Deceptive advertising
- Scams and fraud
- Identity theft
- Unfair business practices
Common Disputes
- Billing and refund problems
- Contract violations
- Warranty issues
- Debt collection abuse
Specific Industries
- Auto sales & repair
- Home improvement contractors
- Landlord-tenant matters
- Telemarketing & robocalls
What It Cannot Do
- Act as your private lawyer
- Give individual legal advice
- Guarantee a refund
- Resolve purely private disputes
Frequently Asked Questions
How do I file a consumer complaint with the Alabama Attorney General?
You can file online using the Alabama consumer complaint form, by phone at 1-800-392-5658, or by mail to the address listed above. Include copies (not originals) of receipts, contracts, and any correspondence that documents your issue.
What is the Alabama Attorney General consumer protection phone number?
The consumer protection line is 1-800-392-5658 (toll-free in Alabama; also 334-242-7335). Lines are generally staffed Monday through Friday during business hours.
What kinds of complaints does the Alabama Attorney General handle?
The office handles consumer issues such as deceptive business practices, fraud and scams, false advertising, billing disputes, and unfair trade practices under the Alabama Deceptive Trade Practices Act. Current priorities include deceptive trade practices, data breach & privacy, and elder fraud.
Will the Attorney General act as my personal lawyer?
No. The Alabama Attorney General represents the state and the public interest, not individual consumers, and cannot give you legal advice. Filing is free, and your complaint helps identify patterns of fraud that can lead to enforcement action. To recover money directly, consider small claims court or a private attorney.